State Farm® Insurance Agent Lori Hearn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Crystal Swear
November 12, 2024
5
out of
5
rating by Crystal Swear
"I have had coverage with State Farm for several years now and no matter if I have needed vehicle insurance or home insurance , they are always very personable and work hard to meet all our needs!!!!"
Clay Stephenson
November 6, 2024
5
out of
5
rating by Clay Stephenson
"Excellent service"
We responded:
"Your 5-star review means a lot to us! We’re glad to know that our service was up to your standards. Thanks for your positive feedback! -Lori"
Latrecia Wright
October 21, 2024
5
out of
5
rating by Latrecia Wright
"DeAnn was very helpful and amazing"
We responded:
"Thank you so much, Latrecia! It’s nice to know our team has been able to help with your needs. If you have additional questions or concerns, don’t hesitate to reach out. Thanks again! – Lori"
Kathy Green
October 21, 2024
5
out of
5
rating by Kathy Green
"I can’t say enough good things about State Farm. Any time we have had dealings with them, from general business to a tree falling on our house during a hurricane, we have received help quickly. They are all so polite and willing to help, and we appreciate them."
We responded:
"Thank you so much for your wonderful feedback, Kathy! I’m so glad you had positive experiences with our team, even during challenging times. We strive for quick, helpful, and polite service, and we’re glad to know we’ve been able to assist you when it mattered most. Your appreciation means a lot to us. If you have additional questions or concerns, don’t hesitate to reach out. Thanks again for your support! – Lori"
Brenda Newcomb
October 21, 2024
5
out of
5
rating by Brenda Newcomb
"Always helpful with whatever my needs are! They are the best!!"
We responded:
"Thank you so much for your kind words and five-star review, Brenda! I’m happy to hear that our team has been able to help with your needs. Providing amazing customer service is our goal, and we're glad to know we've met your expectations. If you ever need anything, don’t hesitate to reach out. Thanks again for your wonderful feedback! – Lori"
Jessica Ballard
October 21, 2024
5
out of
5
rating by Jessica Ballard
"Lukas was very easy to work with. He got me insurance cheaper than what I was paying."
We responded:
"Thank you so much for your five-star review, Jessica! I’m thrilled that Lukas made the process simple and helped you choose your insurance option. We aim to provide great service and savings! If you need anything, we're here for you. Thanks again for choosing us and for your support! – Lori"
Ben Fuller
October 18, 2024
5
out of
5
rating by Ben Fuller
"Awesome company very helpful. Lukas went above and beyond to help me get my insurance and is a great and caring person I highly recommend them"
We responded:
"Thank you so much, Ben! I’m so glad to know Lukas went above and beyond to help you with your insurance. We strive for caring and helpful service, and it’s wonderful to know that Lukas made such a positive impact. Your recommendation means the world to us! If you ever need anything, don’t hesitate to reach out. Thanks again for your support! – Lori"
Khadijah Davis
October 15, 2024
5
out of
5
rating by Khadijah Davis
"Very helpful, very informative, very nice staff and employees.very satisfied 🙌🏾"
We responded:
"Thank you so much for your kind review, Kadijah! I’m so happy to hear that you found our team to be helpful, informative, and friendly. Creating a positive environment and experiences is our top priority, and we’re glad we could meet your expectations. If you ever need anything, don’t hesitate to reach out. Thanks again for your support! – Lori"
anji371
October 7, 2024
5
out of
5
rating by anji371
"Ty was very helpful and patient and answered all of my questions"
We responded:
"Wonderful to hear! I’m glad to hear Ty was able to assist you and all questions asked were answered. Thank you for the review!—Lori"
Anthony Thigpen
October 3, 2024
5
out of
5
rating by Anthony Thigpen
"When I walk in, I was automatically welcome by a representative. I didn’t have to wait no time. The process was quick, smooth, and painless. Thank you guys for the service."
We responded:
"Thank you so much for your wonderful review, Anthony! We’re thrilled to hear that you felt welcomed immediately and that the process was quick, smooth, and painless. We aim to provide excellent service with no wait time, and we’re so glad we could deliver that experience for you!– Lori"
Tim F
October 2, 2024
5
out of
5
rating by Tim F
"The best part about doing business with the fine folks at Lori Hearn's State Farm office is the feeling of a local small town insurance agency with the foundation of a 100 year old national insurance company. I personally have 8 policies with them and they take great care of me. I'm on a first name basis with my agent and all i have to do is call and say "I did it again!.. yes another car.. no i didn't sell the others" 😂 The office itself is super nice and it has a historic/modern/minimalist look. It was recently renovated and it is pretty awesome. They have very competitive rates and great service! I have had a couple other insurance companies try to beat their prices and coverages in the past month and nobody has succeeded. If you're looking for insurance for your home, auto or rv swing by or call and give these nice folks a chance to earn your business. Tell them Tim sent you.✌️"
We responded:
"Thank you so much for your incredible review, Tim! I’m thrilled you’ve had such a positive experience with the team. Feeling the way you do about our office is exactly what we strive for. It’s beautiful to know that our personalized service and newly renovated office have made a positive impression on you. We look forward to those "I did it again!" calls and are happy to continue caring for all your insurance needs. –Lori"
Jan
September 30, 2024
5
out of
5
rating by Jan
"Excellent service. Kind and very helpful."
We responded:
"I appreciate your kind words, Jan! We pride ourselves on our customer service and it’s amazing to know we’re up to par! I’m so glad you found us kind and helpful. Thank you for your support! – Lori"
Michelle Mouille
September 20, 2024
5
out of
5
rating by Michelle Mouille
"Great State Farm Agent. Lori Hearn and staff are wonderful to work with."
We responded:
"Thanks Michelle. We're so glad to work with you too. Your kind words mean a lot to us! -Lori"
Bandy Singh
September 11, 2024
5
out of
5
rating by Bandy Singh
"Very courteous and professional service. Competitive rates."
We responded:
"We appreciate you taking the time to leave us a 5-star rating. We're delighted you had a great experience at our office! -Lori"
Dianne Morgan
August 31, 2024
5
out of
5
rating by Dianne Morgan
"Super nice people and so helpful. Thank you!"
We responded:
"Thank you for your review, Dianne! I’m happy to hear that you found our team to be super nice and helpful. If you need anything else or have more questions, feel free to reach out! -Lori"
Orlando Johnikin
August 29, 2024
5
out of
5
rating by Orlando Johnikin
"They were awesome every one I can in contact with I love the smiles they gave the patients they have I love State Farm insurance.."
We responded:
"Thank you for your review, Orlando! I’m thrilled to hear that you had such a positive experience and appreciated our team's smiles and friendly service!-Lori"
James Frenette
August 27, 2024
5
out of
5
rating by James Frenette
"Great Insurance agents. Very helpful. I’m probably the worst customer. I never answer my phone, never respond to messages and these agents were persistent in making sure I had coverage and was legal. They went above and beyond what any other agency would do to provide their services and I’m very thankful for the hard work. If you have anything other than a great experience here it’s not going to be from something they are doing!"
We responded:
"Thank you for your amazing review, James! I’m so glad to hear that our team went above and beyond to make sure you had the coverage you needed, even when it was challenging. Your kind words and appreciation mean a lot to us! -Lori"
Toneshia Smith
August 27, 2024
5
out of
5
rating by Toneshia Smith
"They were incredibly beneficial with everything! I had not a single issue. Continually update me."
We responded:
"Thank you for your review, Toneshia! I’m happy to hear that you found our service incredibly beneficial and that you had no issues. It’s great to know that we were able to keep you updated throughout the process. -Lori"
Austin Gilmore
June 11, 2024
5
out of
5
rating by Austin Gilmore
"Lukas helped me save a ton of money on my insurance today! He got me more coverage for far less than what I was paying with a competitor and was overall very professional! Thanks again, Lukas!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Lukas was able to help you with your insurance. Your appreciation means a lot to us, and we'll be sure to pass along your thanks to Lukas! -Lori"
Bryce Keith
June 5, 2024
1
out of
5
rating by Bryce Keith
"Very unsatisfied with the customer service. I got rear ended on May 18th and I haven’t received a call yet. Every time I talk to someone they send me to someone different. I have left multiple voicemails with no call back."
We responded:
"Hi. Give us a call at 601-649-9494. I’m not seeing any voicemails or that you are insured with our office. We will help you find your agent and help get in touch with your claim rep asap. "
Rich
April 29, 2024
5
out of
5
rating by Rich
"Great service. Very professional. Highly recommended!"
We responded:
"Thanks. And we can wait to visit and eat at RV's Graceland!"
Todd Kenman
March 22, 2024
5
out of
5
rating by Todd Kenman
"🌟🌟🌟🌟🌟 Lori Hern at State Farm is exceptional! Personalized service, prompt responses, and professionalism. Highly recommend! 🙌"
We responded:
"Thank you so much for your review and the five stars! I'm truly honored! -Lori "
My Name
March 2, 2024
5
out of
5
rating by My Name
"Thanks for helping me get my lawn mower insured."
We responded:
"You're very welcome! Glad we could help out. -Lori "
Mariaa R// (hildaemoxa)
February 13, 2024
5
out of
5
rating by Mariaa R// (hildaemoxa)
"Excellent coverage and the best, the price!"
We responded:
"Thanks! We're excited to hear that you're happy with the coverage we provide. -Lori"
John T. Blancett
February 13, 2024
5
out of
5
rating by John T. Blancett
"She is so helpful! Very genuine and actually seems to want to save you money. Very nice person."
We responded:
"Thank you for your kind words, John. I’m happy to hear you had a great experience working with us! Give us a call if you have any questions! -Lori"